Data & Privacy
At 62jl, we take your privacy seriously. This Privacy Policy explains what personal information we collect when you use our platform in the Philippines, how we use it, who we may share it with, and what rights you have over your own data. By creating an account or continuing to use our services, you agree to the practices described here. If you have any questions after reading this page, visit our FAQ for quick answers in plain Philippine English.
What We Collect
When you register on 62jl, we collect your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. This information is required to comply with the licensing and age verification obligations that apply to all online gaming platforms operating in the Philippines. We verify that every player is at least 21 years of age before any account is activated, in line with local gaming regulations. Your registered contact details are also used to send account notifications, security alerts, and information about promotions you have opted into. You may update most of this information at any time through your account settings, though changes to identity documents may require re-verification.
To process your deposits and withdrawals in Philippine pesos (PHP), we collect payment-related information including your preferred payment method, transaction amounts, and reference numbers. We do not store full card numbers or complete banking credentials on our servers — sensitive payment details are handled by certified third-party payment processors that meet international security standards. Transaction records are retained as required by financial regulations applicable in the Philippines and may be reviewed during any account verification or dispute resolution process. All amounts on 62jl are denominated in PHP, and your transaction history is always accessible through your account dashboard. If you request a withdrawal, we may require additional verification to confirm the destination account belongs to the same person registered on the platform.
We automatically collect data about how you interact with the 62jl platform, including the pages you visit, games you play, bets you place, session duration, and device type. This information helps us improve the platform experience, personalise content recommendations, and identify any unusual activity that may indicate a security issue. Usage data is also used to support our responsible gaming programme — if patterns in your activity suggest signs of problem gambling, we may use this information to apply protective measures on your account. We collect device identifiers, IP addresses, and browser or app information to help maintain account security and prevent fraud. None of this behavioural data is sold to third parties or used to serve advertising outside the 62jl platform.
If you contact our support team or submit any query through the platform, we retain a record of that communication along with the details you provided, so we can follow up and resolve your concern properly. Emails, chat transcripts, and any feedback you submit are stored securely and used only to improve our service quality and resolve disputes fairly. If you consent to receiving promotional communications from 62jl, we will send you relevant offers and updates about new games, lottery draws, and bonuses via your registered email or mobile number. You can withdraw your consent for marketing communications at any time by adjusting your notification preferences in your account settings. Records of communication are retained for the minimum period required by applicable law.
How We Use It
Every piece of data we collect has a clear and specific purpose. We do not collect information we do not need, and we do not use your data for purposes beyond what is described in this policy without seeking your consent first. The table below summarises the main ways 62jl processes player data and the legal basis for each.
62jl does not sell your personal information to any third party under any circumstances. We share data only with carefully selected service providers who assist us in operating the platform — including payment processors, identity verification services, fraud detection providers, and cloud infrastructure partners — all of whom are contractually bound to handle your data securely and only for the purposes we specify. We may also disclose data to regulatory authorities, law enforcement, or other government bodies in the Philippines if we are legally required to do so, or if we have a good-faith belief that disclosure is necessary to prevent fraud, protect player safety, or comply with a legal process. When data is shared with third-party processors, it is done under data processing agreements that require them to apply appropriate security standards. No data is transferred outside of arrangements that meet the data protection standards applicable in the Philippines.
We retain your personal data for as long as your account remains active, and for a minimum period after account closure as required by Philippine law and our licensing obligations. Financial records and identity documents are typically retained for at least five years after the end of the business relationship to meet anti-money laundering and tax compliance requirements. Communication records and support tickets are retained for a shorter period unless they relate to an unresolved dispute. After the applicable retention period has expired, your data is securely deleted or anonymised so it can no longer be associated with you. If you have questions about the specific retention period for any category of data, please reach out through the contact details provided in the FAQ page.
Your Rights
Players in the Philippines have specific rights over their personal data under applicable data protection laws. 62jl respects these rights and will respond to any valid request within the timeframe required by law. Below is a summary of the rights available to you as a registered player.
You can request a copy of the personal data we hold about you at any time. We will provide this in a clear, readable format within the legally required timeframe.
If any of your personal information is inaccurate or out of date, you have the right to request a correction. Some changes can be made directly from your account settings.
Subject to our legal retention obligations, you may request that we delete your personal data. Requests will be assessed on a case-by-case basis in line with applicable law.
You can object to certain types of processing, including direct marketing. If you opt out of marketing, we will stop sending promotional messages to your registered contact details.
Where technically feasible, you may request your data in a structured, commonly used format so you can transfer it to another service provider of your choice.
In certain circumstances, you may ask us to limit how we process your data while a complaint or request is being reviewed, without requiring full deletion of your account.
To submit a data rights request, contact the 62jl support team through the details on our FAQ page. Please include your registered email address and a description of your request so we can verify your identity and process it efficiently. We aim to respond to all data rights requests within 30 days, or sooner where required by law. If your request is complex or you have submitted multiple requests at the same time, we may extend this period by an additional 30 days and will notify you of the extension. All requests are handled free of charge unless the request is clearly unfounded or excessive, in which case we may charge a reasonable administrative fee or decline the request.
Security & Cookies
62jl uses industry-standard security measures to protect your personal data, including SSL/TLS encryption for all data transmitted between your device and our servers, secure password hashing, and access controls that limit which staff members can view sensitive account information. Our infrastructure is monitored continuously for suspicious activity, and we carry out regular security assessments to identify and address any potential vulnerabilities. In the event of a data breach that is likely to affect your rights and freedoms, we will notify you and the relevant Philippine regulatory authorities in accordance with our legal obligations and without undue delay. You also have a responsibility to keep your own login credentials secure — never share your password with anyone, and contact us immediately if you suspect your account has been accessed by an unauthorised person. While we apply rigorous security controls, no system is entirely immune to risk, and we encourage all players to use strong, unique passwords for their 62jl account.
We use cookies and similar technologies to keep you logged in, remember your preferences, and understand how players navigate the platform so we can continue improving the experience. Essential cookies are required for the platform to function correctly and cannot be disabled. Optional analytics cookies help us understand which features are most used, and we only activate these with your consent. We do not use cookies to track you across other websites or sell your browsing behaviour to advertisers. You can manage your cookie preferences through your browser settings at any time, though disabling essential cookies may affect your ability to use certain features of the platform. For a full list of the cookies we use, please refer to our FAQ page or contact our support team.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make a significant change, we will notify registered players via their account email address and update the effective date at the top of this page. Your continued use of 62jl after any update has been published constitutes acceptance of the revised policy. We recommend reviewing this page periodically so you are always aware of how your data is being handled. If you disagree with any changes to this policy, you should stop using the platform and may request account closure through the support team. All previous versions of this policy are superseded by the most recently published version on this page.
Ready to Play Responsibly?
Now that you know how 62jl handles your personal data, you can feel confident joining our platform. Register today to access sports betting, lottery draws, and casino-style games built for Filipino players. For more information about your rights and our rules, visit the FAQ or read our Terms and Conditions.